RESUME
Two decades of building reliable IT operations
Cloud, infrastructure, networks, resilience and service delivery—led with a practical, business-first mindset.
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Experience
2021 — Present
Head of IT
Advanced Co. for Operations & Maintenance “Hoshan Group”
Led Azure, Microsoft 365, Entra ID, Intune, VMware, network, backup and ITSM operations for 200+ users.
2020 — 2021
Senior System Administrator
Ebttikar Technology Co. · GDC Middle East
Administered vSphere, hybrid identity, Exchange 2016, Windows Server, Veeam and Aruba environments.
2018 — 2020
IT Manager
Executives Hotel Olaya · Riyadh
Owned hotel infrastructure, enterprise Wi-Fi, business applications, backup and user support.
2016 — 2018
System Administrator
Egyptian Saudi Company “Dukes”
Managed Windows infrastructure, branch connectivity, backups and production systems.
Education
Bachelor of Commerce
Cairo University · Egypt
Technical Institute of Electronics
Two academic years · Egypt
Skills
Cloud & Identity
Azure · Microsoft 365 · Entra ID · Intune · Hybrid Cloud
Infrastructure
VMware · Windows Server · AD · DNS · DHCP · WSUS
Networking & Resilience
Cisco · Aruba · VPN · Firewalls · Veeam · Acronis